In the event you need the mower serviced, you can return to your local Lowe's hardware store for assistance. Kobalt 40v Max Power Tools I should have bought two just for the extra battery! Run around..idiots via email and clueless via phone. Ouch. The return counter said after the first year you need to contact Kolbalt for warranty issues and then said go to Kolbalt.com. Kobalt 24v are amazing. Preferred solution: After 4 or 5 calls and 12 days of trying to get through the 5 year "Kobalt" battery warranty claim process I finally received a GREENWORKS battery. I clicked the link and it took me to the Lowe’s website but the price was was $350. Most claims approved within minutes. Kobalt Air Tools Private messages do not impact your company rating. New comments cannot be posted and votes cannot be cast, More posts from the KobaltTools community, A place to discuss all things related to Kobalt tools. As you’d guess, the best battery-powered chainsaw should have a good balance of cutting speed, runtime, and efficient use of its battery. Kobalt Corded Power Tools The warranty length of other Kobalt brand items varies, but may be supplemented by Lowe's extended protection plan. In addition to the tool warranty, DeWALT batteries are covered by our: 2 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DC9096, DCB120, DCB122, DCB124, DCB127, DCB201, DCB203BT, DCB207, DCB240, DCB361. Kobalt 80v Max Power Tools NOTE: Battery warranty … The warranty on the box, says 3 years for the tool, and 5 years for the battery. This … Find another brand of tools, of course. I have the 1/2 inch impact gun. You should be holding on to your receipts for tax purposes for 7 years. We will send you an Amazon e-gift card for the purchase price of your covered product. COVERAGE: Malfunctions covered after the manufacturer's warranty. Kobalt Pros: Kobalt Cons: Lowes doesnt back the warranty as kobalt website states. Reply 2 0. Lowes's catagorized the battery as last years model and refused to honor the warranty. Use it every day, all day. If you want your response Gotta read closely the description of what comes with the tool. (It does not fit in the Kobalt charger or tools). Battery safety rules • Battery tools do not have to be plugged into an electrical outlet; therefore, they are always in operating condition. Would You Like to Convert It Into Review? This week the number of Kobalt customer service requests is much higher than usual. I even showed them the words on the new hose "No Hassle". This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Community Q & A. Kobalt Pros: Interchange of batteries, False lifetime warranty. Warranty. 1 year old battery. Show More. When it did find a nut that it couldn’t break… Brand/Model Compatibility . Although The Blue Beast only claims 650 foot-pounds of torque, I haven’t come across a job it can’t handle that the other can. It came with a charger and 2 batteries. That's what they were originally saying to customers and the GP - Kobalt would continue to be supported and warranty honored. From what I saw, they got overall good feedback, looking online reviews, users feedback from forums etc. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Kobalt Customer Care. If so, what brands would be the best to consider. I was told that if the set were to stop functioning properly, I can just take it back and get a new one. Product or Service Mentioned: I have been told, and it can be clearly seen in the stores, that anything where Craftsman has a replacement for the Kobalt, the Craftsman item will stock the shelf. The Kobalt website shows a 3 year battery warranty to be excerised at the Lowe's of purchase. With the shift into an advanced battery and upgraded motor/electronics package, the Kobalt 24V Max XTR hammer drill is touting some pretty serious claims. The app is a huge help. If you go to the Kobalt website, this warranty is still in effect. Others die and/or cause problems soon after first use. It sucks but I don’t really blame them, retailers lose millions of dollars to fraudulent returns and the tool market is one of the biggest black markets. There is a lifetime warranty on everything, but I’ve never had to use it. I use a Black & Decker re-chargeable string trimmer and it works so well I bought a spare. At the time, it was advertised to have a lifetime warranty. This is a generous warranty policy compared to those of other electric lawn mower manufacturers. First hand knowledge. This impact has some wear after 2 years. Kobalt 24v Max Power Tools Most Kobalt® products manufactured after May 1, 2016, come with a guarantee package. This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. Lawn mower..Leaf Blower...Weed trimmer...The weed trimmer is A piece of crap but I fight with it and try to get work...Today went to do lawn...Two out of three batteries are dead. Preferred solution: Replacement of product . I did find a phone number for Lowes customer service so I called it. Monetary Loss: $400. A few years ago, I purchase a Kobalt ratchet set from Lowe’s. Interchange of batteries, False lifetime warranty. If you just use the lowes app then you don’t have to actually hold onto a paper receipt. For fans of the Lowe’s-exclusive brand, it’s a whole new level of performance. 3 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DCB200, DCB203, DCB204, DCB204BT, DCB205, DCB205BT, DCB206, DCB230, DCB606, DCB609, DCB612 . Write a private message as Kobalt verified representative. Reviews. All Kobalt 40-volt Max Tools. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. Thank You for Your Reply! This plan covers parts, labor, surge protection, and normal wear and tear. Has anyone else had warranty issues like this? This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. All Kobalt brand tools have a lifetime warranty. We are processing your message. Press question mark to learn the rest of the keyboard shortcuts. Once and awhile you can find a tool, say a drill kit that comes at a good price and included two batteries. Kobalt claims a 30 minute charge time for their compact 2.0 Ah pack, but Oregon says that their 4.0 Ah pack requires four hours in the charger. Battery Voltage. The judgments and decisions of the manufacturer concerning the validity of warranty claims are final. Add some text/tags and you'll find any receipt in seconds. It takes the 20v lithium battery and I also use these for a drill, blower and chainsaw. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. But recently, they have outperformed themselves by introducing the new and improved 24V power tool combo kit. If warranty claims are horrible like you say for battery, this is not very good then. The Kobalt® warranty is a dedication to a lifetime of quality and service. Advertisements. 2.5. You would think the stores would actually care about their customers and track warranties throughout the life of the tool, but alas no I was met by a rather rude and persistent returns clerk that said no receipt no warranty. My question: Can I purchase a smart charger that will be effective for these batteries. DIY Guy: Impact Driver. Kobalt "ain't what it used to be." Battery Amp Hours. Product or Service Mentioned: Kobalt Customer Care. Replacement of product . The warranty on the box, says 3 years for the tool, and 5 years for the battery. This warranty gives you specific legal rights and you may have … Then you will always have it available to you if something goes wrong. 26111700. I use an app called Genius Scan. Lowes requires a receipt for warranty claims. 3-year. Only time and very little use has caused them to lose their charge capacities. INSPIRATION & HOW-TOS. A battery that is deep discharged regularly, or is often discharged blow 50% (12.1v) in the case of leisure batteries, will rapidly lose its active mass, and capacity. Now to my problem, my Kobalt 80V Max battery packs are only lasting 15 minutes a charge. Kobalt Cons: I’ve had problems returning even with the receipt, and box. Get contact details that poster left for the company. Kobalt; Product type: Hand and mechanics' tools, power tools, and tool storage: Owner: Lowe's Companies, Inc. Country: United States and China: Introduced: 1998; 23 years ago () Markets: United States, Mexico, Canada: Website: www.kobalttools.com: Kobalt is a line of hand and mechanics' tools, power tools, and tool storage products owned by the American home improvement chain Lowe's. Kobalt includes a five-year warranty on the lawn mower and parts and a three-year warranty on the battery packs. Kobalt has been making useful power tools for a couple of years now. Most of these things are made in some foreign land and are of dubious quality. Honestly the best $200 I've spent on any of my tools. Greenworks and Kobalt batteries are compatible, but you have to alter the case or the tool to make them fit. Username and password will be sent to you via email. I have found my receipts ink to start disappearing after even a year. Lowe's Exclusive. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Its wide open throttle or nothing. Reality is, that's not the case. Free Shipping. Kobalt 24V Max XTR Hammer Drill Boasts Premium Professional Performance. Digital Torque Wrench with One-Key Kit — 2 Batteries, Model# 2466-22 (Not Yet Rated) Only $ 749. If you have problems charging your Kobalt batteries you might want to try this. The loss of active mass, and therefore capacity due to over/excessive cycling is not a manufacturing fault. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. Just ordered an 80V Kobalt Push mower for $250. Please see product package for details. You can try to reach review author by writing a comment to the review or try one of our business solutions. I submitted a warranty claim on the Masters website and have been very surprised about how well they have handled the case so far. Recommendations and reviews are encouraged! I have the Kobalt 80v mower kit with 2 batteries and both of the batteries have died/ won't take a charge. This new 5-100 ft-lb 3/8-in drive torque wrench operates in both This new 12.5 – 250 ft-lb 1/2-in drive torque wrench operates in both digital and angle modes, allowing the user to fulfill the specifications designated on many fasteners today. UNSPSC. Pros I called Kobalt Costumer Care they told me to contact Lowes where they were purchased and they would replace them...Called Lowes they said Nope...They even said they would not replace Weed Trimmer... Kobalt again said yes...purchase 1 1/2 years ago...I am steering clear of Kobalt and Lowes from now on. Bought mine about 5years ago. Batteries for these tools can be a tricky and unreliable thing---some work well, charge up and do so for a long time. The current market standard for electric vehicles is an eight-year warranty to retain 80 percent of the original capacity of the battery. Kobalt Tool Lines: It's really easy to snap a great pic of receipts. Modesta. An example of this is the use of a leisure battery for running window cleaning water pumps. Lowes doesnt back the warranty as kobalt website states. It's more than paid for itself. Page 11 SAFETY INFORMATION • Do not abuse the charger cord. This also should work for any combination of 60V batteries from Greenworks, Snapper, and Powerworks as well as any combination of 80V or 82V batteries from Greenworks, Kobalt, Powerworks, Snapper, Victa, and Powerworks. Many of the Kobalt cordless tools are the favorite of professionals. Page 10 SAFETY INFORMATION Battery and Charger CAUTION Use only 80 V Kobalt approved replacement batteries, other batteries may cause injury or damage to the mower. Specific terms on products vary in duration and conditions. Previously, they lasted an hour per charge. Doghouse for Dwight. You will be able to edit the text before publishing. Anyway, the variable speed trigger isn't variable anymore. Related Searches. You will be automatically registered on our site. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Rigid has the best warranty and some of the best products on the market. If you wish that your prior post be removed, submit a notarized letter. 40-volt max. Its wide open throttle or nothing. Kobalt 21 inch 80V 6ah battery lawn mower self propelled $499 0 Deal Score. To make a claim under the terms of the warranty, all parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. Depends on the battery manufacturer. Kobalt KRC 60-06 40-Volt Lithium-Ion Standard Cordless Power Equipment Battery Charger: Kobalt Power Tools. This impact, quickly nicknamed “The Blue Beast,” changed everyone’s mind. CA Residents: Prop 65 Warning(s) Prop 65 WARNING(S) Show All. Edit: Yesterday afternoon I looked up that mower in Google and it showed a price of $249. Weyman Weyman Jul 19, 2018 #1522084. Kobalt Hand Tools I don't tend to keep receipts longer than a year, for tax purposes. Anyway, the variable speed trigger isn't variable anymore. Can This Model Be Considered as One of The Best Kobalt Impact Drivers? I don't tend to keep receipts longer than a year, for tax purposes. Kobalt is a Lowe's store brand, and an extended protection plan is available for those Kobalt products that do not come with a lifetime warranty. Kobalt Equipment, Press J to jump to the feed. Location: 1081 North Military Highway, Norfolk, VA 23502. Review #1931560 is a subjective opinion of Went to Kobalt's site and there's nothing about warranties or contacting anyone. For any big purchases or power tools, get the paper and email receipt. Great Comment! Testing Methodologies. The new scam by tool manufacturers is to sell just the tool with the battery extra. Lowe’s in the other hand isn’t as good neither is kobalt a technical support. But instead of going back through the warranty claim process I removed the cases of the failed battery and the new battery and swapped the inner cell/electronics assemblies.