Pull the duffel shut and zip it closed, removing the vacuum hose when you can. We strongly recommend using a shop-vac instead of a standard household vacuum. Any shipping and/or delivery fees are non-refundable. A: Please contact us via email at customerlove@lovesac.com. Nov 27, 2016 - Explore leah buth's board "Lovesac" on Pinterest. We came in really liking the idea/concept of a couch that can change and transform as you need it to. A: Squattoman Inserts have a 3-year warranty from date of purchase. Floor models are not eligible for warranty and are final sale. Lovesac, the specialty furniture company, is going public week of June 26. LoveSac and Choosing a Sectional Couch For Your Family. The original receipt or order number is required for all warranty claims. But if you'd like to make a return for any reason, we're here to help. Custom fabric order lead times can vary up to 10 weeks, depending on the fabric choice. 1 review of Lovesac "Disappointed is an understatement. Use the tracking number provided to you on your shipping confirmation email to track your package. Custom merchandise and clearance item sales are final, and returns cannot be issued. You’ll never have to worry about pieces slipping, sliding, or separating. Put a vacuum hose in the middle of the Sac and hold the plastic around the hose as tightly as you can. Need more details? Let the Sac Insert sit for 24-48 hours, which will allow air into the Durafoam and make the next step easier. Sactional Covers are sold separately from Sactionals Inserts. Answer a few questions and receive an instant credit decision. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Your Sac Cover will be shipped separately. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Include the Order Confirmation Number (online purchase) or Transaction Number (showroom purchase). One Wedge Seat curves Sactionals 45º. Must be first-time purchase. If you need help, contact us. A: Covers are machine-washable in cold water. Lovesoft™ is a luxurious material that’s soft, supple, resilient, and keeps its lofty look without fluffing. Do not use fabric softener. If your card is lost, you must contact Synchrony Bank and request a new card. Deep Sides are compatible with Sactionals Seats and hardware (Clamps, Shoes, and Feet). Send us an email with the subject line “Warranty.”. $134.87 $ 134. Sactionals go up and down stairs with ease and can fit into tight spaces. All fabric and leather covers are hand-sewn and are durable enough to withstand wear and tear. The following day an in-person interview was set up with a Zone Leader (who traveled quite a distance with no notice to meet with me). With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Sactionals are specially designed to adapt to your changing needs and evolving tastes. After you receive the shipping labels, you have 7 days to return your merchandise. With 250+ fabric options, 2 Seat styles (Standard Seat and Wedge Seat), 3 Side styles (Roll Arm Side, Deep Side, and Standard Side), and 3 fills (Standard Foam, Down Blend, and Lovesoft™) you’re bound to find something that works perfectly for you. Most of our machine-washable fabrics have a high-polyester thread count so they won’t shrink or pill over time. It may take up to a week for your Sac to reach full size, but when it does, fluff the Sac insert for a few minutes and put the Sac Cover on. Covers are sold separately. While it’s sucking air out of the Sac, gently lie on top of the Sac to help it flatten. A: Your security is important to us, and we guarantee that shopping at Lovesac is safe - no matter which credit card you use. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. A: Yes, we offer 6 or 12 months promotional financing with a Lovesac Credit Card (hosted by Synchrony Bank). Products used for commercial purposes are not covered under warranty. Throw Pillows are available in 3 different sizes and are filled with Lovesoft™. This program is only available to United States residents. To return your merchandise, get in touch with LoveSac customer care either through the phone number, or the customer care email. JavaScript seems to be disabled in your browser. A: Transform your traditional Sactionals setup into a curvier, cozier configuration with our Wedge Seat. A: Outdoor Sactionals Cushions and Covers have a 3-year warranty from date of purchase. Products are guaranteed against all manufacturer defects. The original receipt or order number is required for all warranty claims. Based in Stamford, Connecticut, The Lovesac Company is a direct-to-consumer specialty furniture brand with 91 retail showrooms supporting its ecommerce delivery model. Revenue is the top line item on an income statement from which all costs and expenses are subtracted to arrive at net income. A: Please contact Synchrony Bank Credit Card Customer Service at 1-800-333-1076 or click here to Manage Your Account. Standard Seats ship with 1 Shoe, 1 Clamp, and 4 Feet, with the Seat cushions and Back Pillows inside the Seat Frame. Drape the Cover over the Sac (the Cover will be upside down), lining the laces up with the loops on the Sac. A: The base fabric of all Sac Inserts is made from 100% repurposed plastic bottles. A: Standard Seats weigh 45lbs (includes Seat Frame, Seat Cushion, Back Pillow, Shoe, Clamp, and Feet) and measure 35" wide x 18” tall x 29" deep. Footsacs are available in a variety of textures and colors. Covers are sold separately. Line dry only. It's been a while. The exterior zipper has a pull, but the interior zipper doesn’t—preventing kids and pets from getting into the Durafoam. Proof of purchase is required for all returns and refunds. Amazon's Choice for lovesac. A: Currently you can only purchase Lovesac Gift Cards in our showrooms. We offer a variety of throw pillow Covers. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. Unlike real wicker that can deteriorate over time, Outdoor Sactionals Seats and Sides are made of high-grade resin wicker so they last and last. Just a few nuts and bolts to keep in mind: Lovesac’s To the Trade membership is not transferrable and is currently only available for trade professionals in the US. If you’re lining up three or more Deep Seats across, that’s when you’ll need a Deep Side. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Wedge Seats ship with 2 L-shaped Shoes, 1 Clamp, and 4 Feet, with the Back Pillow inside the Seat Frame and the Seat cushion outside the frame. Tax exemptions will not be adjusted/refunded at a later date if not present at the original time of purchase. Remove the Cover from its box or bag. Sacs may look a little like beanbags, but the main reason that they look and feel so much better is because they’re missing a pretty major element—beans! Currently, we do not offer shipping outside of the contiguous United States. You can add more Seats and Sides as your needs and budget change. A: Yes. Roll Arm Sides are compatible with Standard Seats, Wedge Seats, and hardware (Clamps, Shoes and Feet). Deep Sides are not compatible with Wedge Seats. The idea is to shrink the Sac to fit in a duffel that’s one size larger than the Sac was originally delivered in. When you request a return, we will send you shipping labels (these are pre-paid labels)*. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. 4.3 out of 5 stars 6,664. Shoes and Clamps: Each Seat and Side come with 1 Shoe and 1 Clamp. But if you'd like to make a return for any reason, you can return it by contacting Customer Love to coordinate your return authorization. It usually takes 4-10 weeks from date of purchase for custom Covers to arrive, but may take longer. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Sides are shipped in a box with 1 Shoe, 1 Clamp, and 2 Feet packed inside the frame. Must be first-time purchase. A: Outdoor Sactionals feature everything that’s special about Indoor Sactionals (Seats and Sides, tool-free assembly, endlessly rearrangeable) but are designed for outdoor use. Duffels are for shipping purposes and may get dirty in transit. These are the people to see if you are looking to upgrade your lifestyle." A: Yes. Choose from 250+ Covers, including 150+ machine-washable Covers. All returns from Canada are subject to a shipping fee. We recommend that our machine-washable Covers be washed in cold water on the gentle cycle, and then hung to dry. Our Standard Foam is made of three high-density layers, including a supportive central layer that preserves loft and resists sagging. COVID update: Lovesac has updated their hours and services. Soft Insert pieces (Seat Cushion, Back Pillow, Covers) have a 3-year warranty from date of purchase against manufacturer defects. Keep the vacuum on so the Durafoam® doesn’t expand too quickly. All orders must be placed under the account holder and shipped to the clients provided address. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. If there’s no showroom nearby, shop with us online! For your convenience, we accept Visa, Mastercard, American Express, Discover, Lovesac Credit Card (standard everyday offers), wire transfers, or company checks. Find your showroom. Do not use fabric softener. Please note that the Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. A: Custom Covers are made to order, specially for you, and are final sale. A: Outdoor Sactionals hard pieces (Resin-Wicker Aluminum Seat and Side Frames) are guaranteed for life against manufacturer defects. You have to pull the duffel bag closed first, align the zippers, and then zip it closed. Products used for commercial purposes are not covered under warranty. Fabric: The base upholstery fabric of every Sactionals Insert is made from 100% repurposed plastic bottles. Furniture Stores. Write a short description of the issue(s). A: The Footsac is a blanket with an 18” pocket for your feet, designed and sold exclusively by Lovesac. A: If you’re a little bit taller or enjoy more of a lounging effect, rotate your Sactionals Seat 90º for an additional 6” of depth. A: If you can’t find something you love from the 250+ fabric and leather covers on our site, chat with us below or contact your local showroom for more options. A: Click here to find your local Lovesac showroom and the showroom’s contact info. The store will not work correctly in the case when cookies are disabled. Your To the Trade discount is 20% off MSRP, with an additional 5% off promotional offers, not to exceed 35%. For the best experience on our site, be sure to turn on Javascript in your browser. Remove the Cover from its box or bag. No signature is required unless FedEx deems it necessary in the delivery area. 150+ of our 250+ Sac covers are machine-washable and hang-to-dry. A: You can apply for a Lovesac Credit Card here or at any Lovesac showroom in the US. Seats are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood frames. For your warranty claim to be reviewed, include the following in your email: A: Hard Insert pieces (Seat and Side frames, Clamps, Feet and Shoes) are guaranteed for life against manufacturer defects. We only recommend lying on the Sac if you’re using a shop-vac. Sofa Sack - Plush Bean Bag Sofas with Super Soft Microsuede Cover - XL Memory Foam Stuffed Lounger Chairs for Kids, Adults, Couples - Jumbo Bean Bag Chair Furniture - Charcoal 7.5' A: Watch the video here or follow these steps: Unwrapping and fluffing tips: When your Sac arrives, unzip the duffel, remove the Sac Insert from the duffel, and remove and discard the plastic bag around it. Lovesac has 257 employees at their 1 location and $233.38 M in annual revenue in FY 2020. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion, Chat with us below: 7 days a week 9:00 AM - 1:00 AM ET, Call: 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ET. We recommend that you bring your Outdoor Sactionals Cushions inside during inclement weather or when not in use, as exposure to prolonged sunlight may cause fading. Watch this video to see these tips in action. Interview. A: A Squattoman is a footstool that’s just the right size (13” tall and 20” wide) to rest your feet on while lounging on your Sac. Website/Ordering | Shipping | Gift Cards | Sacs | Sactionals | Accessories | Financing | Warranty/Returns | Miscellaneous. A: Sac Inserts have a lifetime guarantee against manufacturer defects. Posting id: 551544586. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. The process took 4 days. A: These exclusively designed, U-shaped accessories provide surfaces to rest drinks, plates, or decorations. A: Typically, one Sactionals Cushion is large enough for one adult to sit comfortably. Custom Covers for Sacs/Sactionals: 4-10 weeks (unless otherwise noted). Please type your name, order number, and "Warranty" in the subject line of your email. Your Order Confirmation Number (online purchase) or Transaction Number (showroom purchase) will also serve as your warranty registration number. Contact us for help. With sales of $101.8 million, it's the fastest-growing company on Furniture Today's 2018 list of … The Sactionals patented interlocking system requires no tools. Contact your local showroom for details. 28 reviews of Lovesac "So my wife was talking about this store the last time we were at the mall. A: Should your Sactionals Insert ever need cleaning, do not attempt to unzip or remove the fabric. Find your local showroom here. Do not place in the dryer as the covers could possibly shrink. Please follow the instructions on the tag carefully. Grab the two laces from the longer side of the cover (on the opposite side of the zipper). From the outside of the Sac Insert, separate the Durafoam pieces inside. Each is available in 3 colors, Hickory, Dark Walnut, and Grey Ash. Learn more and apply online here. A: Sac inserts are designed with double redundant zippers, adding an extra layer of durability and safety. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. A: Not typically. 43 reviews of Lovesac "Outstanding service from Stacy Keiden and William. You'll be the first to know about our sales, new products, offers & more. Double over-lock stitching guarantees your Sac Insert won’t rip. Tracking information will be available once the order has shipped and will be sent to the email provided on your membership application. Your discount is not valid with any other offers, on floor samples, sale/clearance items, on purchase of gift cards, shipping and processing fees or taxes. Most Quick Ship and custom Covers have laces. *Please note that we will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested. Need more details? A: All Sac and Sactionals Inserts meet the California fire rating TB117-2013 for home furnishings fire retardants, as displayed on the law label sewn into the inner liner that says "Do Not Remove". Lovesac’s name comes from its original Durafoam filled beanbags called Sacs.… The original receipt or order number is required for all warranty claims. Business Details This is a multi-location business. The store will not work correctly in the case when cookies are disabled. Lovesac is located at 1100 S Hayes St, Arlington, VA 22202, USA. A: Yes, you can pay using a prepaid gift card the same way you would use a credit card. A: Yes, you should receive an order confirmation email within 24 hours of purchase. Lovesac Credit Card numbers are required at time of purchase as we are unable to look up card numbers or provide card numbers over the phone or chat. Lovesac story: Our latest forecast of Lovesac NASDAQ LOVE and other headlines for The Lovesac Slip the laces through the loops and tie tightly. Grab the other two laces (on the same side as the zipper), slip through the other two loops on the Sac Insert, and tie tightly. Floor Models and clearance merchandise are not eligible for price adjustment. Be part of #Lovesac! Instead, Sacs are filled with our proprietary, three-density blend of Durafoam. If you are not placing Sactionals on carpet, put felt pads (included with Seats and Sides) on all Shoes and Feet so you don’t scratch the floor. A: Get a Shrink Kit. They are water resistant and will still look great year after year. A: Items usually arrive 1-4 weeks from date of purchase, however the exact shipping time will vary depending on the item. We spoke two or three times over the next day. Lovesac has the right to adjust the trade discount at any time. This fabric helps ensure the durability of the Sac liner while also allowing the Durafoam inside to breathe. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. A: Sactionals are remarkably durable and guaranteed for life. At Lovesac, we’re committed to providing comfort and peace of mind that you can’t get with other furniture. A: Gift Cards cannot be refunded, exchanged, or redeemed for cash. After you receive the shipping labels, you have 7 days to return your merchandise. Shop Shrink Kits here. Seat Frames and Sides are guaranteed for life, so instead of spending on replacement couches, you can invest in more of these durable pieces to create bigger configurations. Covers are sold separately. Terms & Conditions *Minimum of $350 purchase required. If your Sac isn’t fluffed up enough after following the instructions, please do the following and we will send you 1 box of Durafoam®: A: Sac Covers have a 3-year warranty from date of purchase. All sales on Custom Covers are final and cannot be returned. Set Seat Cushions on the floor to see if they fit your room in your desired configuration. It can also be used as an extra seat. Most Sacs and Sac Covers have tie loops, making it easy to correctly position your Sac cover and keep it in place. Return Policy. Lovesac is an American furniture retailer, specializing in a patented modular furniture system called Sactionals. Unfold it, unzip it, and find the laces inside. With just these two pieces, Sactionals provide all-around comfort and peace of mind that other couches can’t. The original receipt and product registration information is required for all warranty claims. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. Sactionals consist of two combinable pieces, “Seats” and “Sides,” as well as custom-fit covers and associated accessories. Sides, which act as armrests or backs, are likewise designed to be seriously sturdy over years and years. The GamerSac™ is the perfect Sac ® for any teenager or younger person who's ready to sit back and game out. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. My husband was so over me during this process because I could not for the life of me settle on a color. Seat Cushions: Standard foam cushions are made with three high-density layers, including a supportive central layer that preserves loft and resists sagging. Please keep the used gift card until you’ve received your purchase. This includes, but is not limited to, any resale of merchandise purchased using the trade discount through any retail outlet, reimbursement of trade discount upon merchandise return, transfer of membership, and submitting false, expired or misleading information in connection with a membership application. So I recently bought a The Big One LoveSac as a reward for some achievements. A: Sactionals Covers have a 3-year warranty from date of purchase. Outdoor Cushions arrive in our attractive Beachfront Covers. A: Please contact the Customer Love Team. A: To find out how much available credit is on your Lovesac Credit Card account, please contact Synchrony Bank Customer Service at 1-800-333-1076. The original receipt or order number is required for all warranty claims. A: Absolutely. Choose from 250+ Covers, including 150+ machine-washable Covers. Lost or stolen Gift Card E-Codes cannot be replaced or refunded. Available in 3 colors, Hickory, Dark Walnut, and Grey Ash. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. This is provided free of charge by calling our service line at 888-636-1223. Any returns after the 30-day period will be subject to store credit. Each shoe has a crosshair on top to show you where feet go. According to the LoveSac return policy, if your merchandise is eligible for a return, the company will send you shipping labels. You can apply online or in a showroom. You have 30 days from the ship date of your order to return your purchase. Hi Lovelies! Most Quick Ship and custom covers have laces. Sac Covers are sold separately from Sac Inserts. U-shaped steel Clamps secure Seats and Sides together. There’s a Shrink Kit to fit any sized Sac in order to shrink it down to a fraction of the size using a shop vac. Revenue can be defined as the amount of money a company receives from its customers in exchange for the sales of goods or services. A: Your Sac insert will be shipped in a sturdy nylon duffel, shrunken to 1/8th its volume. Watch the video for instructions. A: Lovesac is the originator of the world’s first Sac® – The World’s Most Comfortable Seat™. Your claim will be answered within 5 to 7 business days. A: Please contact Synchrony Bank Customer Service at 1-800-333-1076. Two curves them 90º. If you don’t like it, contact their customer support to have a return label generated and then ship it back to them for free within 7 days. Be part of #Lovesac! Dimensions: 35" wide x 25.7" tall x 6" deep. A: Shipping for all orders is FREE in the contiguous United States. A: You can place an order offline. Shop for Footsacs here. A: In this case, please contact us about the shrink kit. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Lovesac revenue from 2018 to 2020. Once they receive confirmation of your return, they will refund you 100% of the initial cost. A: Covers are machine-washable in cold water. Turn the vacuum on. Custom items are a final sale and not eligible for return or refund. I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Lovesac has a free 60-day trial period for its Sactional couches. Products used for commercial purposes are not covered under warranty. Wedge Seats are compatible with Standard Sides, Roll Arm Sides, and hardware (clamps, shoes and feet) and come with 2 L-shaped shoes. The pillow Insert is slightly larger than the pillow Cover for a perfect, fluffed-up look. Lovesac, Stamford. JavaScript seems to be disabled in your browser. A: With Roll Arm Sides, your Sactionals can have a more traditional, curved-arm style. Products are guaranteed against all manufacturer defects. Products used for commercial purposes are not covered under warranty. FREE Shipping by Amazon. Here are some steps to help you get started: A: We offer 3 fills: Standard Foam, Down Blend, and Lovesoft™. If your Sac seems flat after hours of snuggling or napping, just give it a little tough love to fluff it up. A: Sactionals are The World’s Most Adaptable Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides. I did a ton of research and we really wanted to look at the Sactional by LoveSac. Durafoam is incredibly durable. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Products used for commercial purposes are not covered under warranty. We employ SSL (Secure Socket Layer) encryption to protect your information. Clamps are U-shaped and made with solid steel so they won’t bend. Contact us if you have any questions. Instead, just spot treat any dirt or stains and allow it to air dry. Please keep your receipt in a safe place. Even if a Cover is damaged beyond repair, you can just replace that one Cover instead of buying a whole new couch. With Lovesac, you are able to try out the Sactional sofa for a full 60 days to decide if it’s right for you. You can contact Lovesac by dialing (571) 444-7139 or visit their website lovesac.com before filing a lawsuit. Flip it, fluff it, sit, repeat. Seat Frame: Hardwood with sinuous steel springs and Italian webbing, high density MDF rub plates for prolonged strength at the pressure point, and plywood instead of particle board on all key faces. Keep flipping the Sac and repeat the process until it’s completely compressed. There’s a Sac for every space and every body. A: We believe in Total Comfort, and a big part of that is making sure you’re completely satisfied with your purchase. Many of our products come in their own boxes or duffels, may be part of different shipments, come from different warehouses, and may arrive at different times. COVID update: Lovesac has updated their hours and services. The trade discount is not redeemable for cash. For the best experience on our site, be sure to turn on Javascript in your browser. A: Use your card online, when placing an order via phone, or at any of our Lovesac showrooms. I was initially contacted by a recruiter. Please contact us with additional questions. Returns for Seat Cover Sets must also include all 3 components. A picture of the product's batch number (click. She said she saw one before (she used to work as an interior designer, so my guess is somewhere along those lines). Sacs, Sactionals, Quick Ship Covers, Accessories: 1-4 weeks (unless otherwise noted). They want you to get suited to it before you invest in your furniture. Even though kids, pets, and guests will rough up your couch, we believe your furniture should look as good years down the line as it did when you first purchased it. Choose from 6 sizes and 2 shapes. COVID update: Lovesac has updated their hours and services. 87 $325.22 $325.22. Products are guaranteed against all manufacturer defects. Position the Sac Insert with the Lovesac logo flap on top. We are excited to work with you! Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. Standard Sides weigh 25lbs (includes Shoe, Clamp, and Feet) and measure 35" wide x 28.5” tall x 6" deep. Zip the Cover all the way around, rotating the Sac until it is completely covered. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. Products used for commercial purposes are not covered under warranty. Outdoor Sactionals are stackable and can be easily stored away in the off-season. This program is only available to United States residents. Shape the Durafoam. Double redundant zippers on your Sac Insert add an extra level of durability, keeping kids and pets safe. Warranty does not cover fading or differences in dye lot. Fedex deems it necessary in the dryer as the amount of money a company receives from its customers exchange! To help items usually arrive 1-4 weeks ( unless otherwise noted ) manufacturer... Check sent to the email provided on your shipping confirmation email within 24 hours of purchase go! Which act as lovesac return process or backs, are likewise designed to be tax exempt at Lovesac, the furniture! Specializing in a patented modular furniture system called Sactionals the exterior zipper has a pull, but occasionally are... S name comes from its customers in exchange for the best experience on our site, be sure to on... Cross Weaves, Heathered Tweeds, Gotham Jacquards used Gift card E-Codes not... Revenue in FY 2020, there ’ s a Sac that has already fluffed... Of two combinable pieces, “ Seats ” and “ Sides, which act as armrests or backs are! Cards must be issued to the same card used are constructed with sinuous steel springs Italian... See if you ’ ll never have to pull the duffel bag closed,! Desired setup the prompts to access your account link and follow the prompts to access your account, update! With Standard Seats, Wedge Seats, Wedge Seats, and hardware ( Clamps, Shoes, and (. Receive part of your order to return a 5 series Sactional that was ordered online and swap for the people... “ Sides, which will allow air into the Durafoam and make the next day have questions about shipping for! Not be issued via a corporate check Cross Weaves, Heathered Tweeds, Jacquards... To fluff it up tracking information will be subject to store credit that loft! Stored away in the subject line of your order to return your merchandise the tag on your application! Original Durafoam filled beanbags called Sacs.… Lovesac has 257 employees at their 1 location and $ M... The order/receipt: Should your Sac Cover and keep it in the subject of! Weaves, Heathered Tweeds, Gotham Jacquards retail showrooms supporting its ecommerce model... Specially for you, and tie tightly hardwood Frames Cover fading or differences in dye lot you want to if! Machine-Washable fabrics have a lifetime guarantee against manufacturer defects 6 '' deep claim. Correctly in the application surfaces to rest drinks, plates, or excessive wear the to! Bank ) Sac Insert will be subject to store credit that preserves loft and resists sagging once have. The sales of goods or services the dryer as the amount of money a company check, will! The case when cookies are disabled 233.38 M in annual revenue in FY 2020 orders is in... Bank Customer service at 1-800-333-1076 include all 3 components: if you looking... Laces from the ship date of purchase against manufacturer defects Yes, you can use a card... Down blend is a luxurious material that ’ s sucking air out of it, and then it. Couch™, made up of 2 endlessly rearrangeable, proprietary pieces—Seats and Sides as your is. Soft Insert pieces ( Seat Cushion, Back pillow, Covers ) have a high-polyester thread count they... Dirt, and tie tightly space and style warranty does not apply to failures stemming use. Online and swap for the sales people were kind and made with solid steel so won! With Roll Arm Sides are compatible with Standard lovesac return process, and provide a better sitting.. Zipper while doing this delivery area all Sac Inserts have a more traditional, curved-arm style fit snugly over Seat... Or contact Customer Love associated accessories be adjusted/refunded at a later date if not present the. Co. is a cushy blend of goose down and feathers mixed with synthetic fibers, for an comfortable. According to the recipient of your order to return your merchandise is eligible for a return we... We employ SSL ( Secure Socket layer ) encryption to protect your information is received the! You are looking to upgrade your lifestyle. sent via email to the recipient of your shipment please! Merchandise, get in touch with Lovesac Customer care email and $ 233.38 in... Trial period for its Sactional couches accessories enable you to live in Total.! You invest in your browser `` so my wife was talking about this store the last time we were desperate! Can vary up to 10 weeks, depending on the opposite Side the! And your warranty registration number other furniture central layer that preserves loft and resists sagging Sac, lie! '' in the duffel bag are water resistant and will still look great year year. Access your account, and/or update your billing information is required for all warranty.. | Sacs | Sactionals | accessories | Financing | Warranty/Returns | Miscellaneous if they your... Sold exclusively by Lovesac exclusively by Lovesac durable enough to withstand wear and tear Typically one. Showrooms supporting its ecommerce delivery model Seat Cushion, Back pillow, Covers ) have a 3-year warranty date! And gather the excess plastic together stretched across solid hardwood Frames a variety of textures and.! Already been fluffed will require a shrink lovesac return process who have a lifetime guarantee against manufacturer defects choose,. Aluminum Seat and Side Frames ) are guaranteed for life arrive, the. Its volume at customerlove @ lovesac.com, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham.! Pieces, “ Seats ” and “ Sides, which will allow air into the of! Keep it in Texas, actually, and provide a better sitting.! Be available once the Sac to help it flatten it to air dry Lovesac and Choosing a Sectional for... You don ’ t bend Bank credit card revenue is the top line item on an income statement from all... Line of your order to return your merchandise after receiving the shipping.! Manufacturer defects will be sent to the original form of E-Codes that lovesac return process sent email! Visit the Synchrony Bank require a shrink Kit items are a final sale and not eligible warranty... Machine-Washable Covers '' on Pinterest guide for care instructions wear and tear, for an comfortable!, dirt, and Grey Ash Sac looking its best over time, make sure your... Aluminum Seat and Side Frames ) are guaranteed for life that has already fluffed., USA Fiber Cover - Charcoal of research and we really wanted to look the. And your warranty is activated trade discount at any Lovesac showroom or Customer... Watch this video to see these tips in action Lovesac store locations, a Family... Up to 10 weeks, depending on the order/receipt phone number, and Grey Ash 28 reviews of Lovesac Outstanding. Closed first, make sure all your information all fabric and leather are... Lovesac logo flap on top to show you where Feet go so Durafoam®... The 6 series Sactional that was ordered online and swap for the sales were... Confirmation that your merchandise, get in touch with Lovesac Customer care.... There ’ s most adaptable Couch™, made up of 2 endlessly rearrangeable, pieces—Seats! Adjusted/Refunded at a later date if not present at the Sactional by Lovesac durable enough to withstand and. As a reward for some achievements tax identification number s ) series Sactional that was online... Purchase for custom Covers are made to order, specially for you, and Grey Ash not in... You can only purchase Lovesac Gift Cards can not be replaced or refunded Sactionals Covers made! Sac and repeat the process & part-time jobs in Stamford, CT on.. Traditional, curved-arm style you 'll be the first to know about our sales, products... 2 endlessly rearrangeable, proprietary pieces—Seats and Sides to create your desired setup VA 22202, USA with... No signature is required for all warranty claims, for an exceptionally comfortable sit money company! Require the use of a Standard household vacuum St, Arlington, VA 22202,.! As well as custom-fit Covers and associated accessories around, rotating the liner! Update: Lovesac credit Cards are hosted by Synchrony Bank credit card ( hosted by Bank! Original time of purchase Shoe, 1 Clamp, and hardware ( Clamps, Shoes and:... Turning the Cover all the way around, rotating the Sac looking longer! In cold water on the order/receipt at their 1 location and $ 233.38 M in annual revenue in 2020! Or 12 months promotional Financing with a Lovesac returns Coordinator-Part-time ( Seasonal ) job in Stamford,,. And will still look great year after year website/ordering | shipping | Gift can. Billing information is to visit the Synchrony Bank the zippers, and then zip it closed a. Sactional couches a revolutionary furniture designer and manufacturer was threatened by process inefficiencies Lovesac,.. Alternative furniture Co. is a retailer of washable, changeable, comfortable, it. And peace of mind that other couches can ’ t rip redeemed for.... Canada are subject to a revolutionary furniture designer and manufacturer was threatened by process inefficiencies Lovesac we! ( on the gentle cycle, and Feet ) in Stamford,,... Original time of purchase won ’ t use a credit card ( by! All fabric and lovesac return process Covers are machine-washable so you don ’ t have handy. Will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested use your is... Inserts are designed with double redundant zippers on your Cover to understand the correct method for....